Frequently Asked Questions

Where is your service area?

Our expert maids are available in the Collin County and North Dallas County area. However, we are expanding our team and the area we cover every day so if you are not sure try booking online or call us.

Cities Serviced: Allen, Frisco, Lucas, McKinney, Plano and Richardson.

How do I book an appointment?

If you’re connected online, just choose your desired service and click the ‘Book Online’ button to access personalized pricing, schedule an appointment instantly based on our current availability, and receive confirmation – all within 60 seconds. Conveniently use your smartphone, computer, or tablet. Alternatively, give us a call!

Do I need to be at home when you arrive for the cleaning?

The choice is yours! If you have prior commitments, inform us of the best way to access your home. Some Mighty Maid customers share a garage or door code, while others prefer to leave a key in a discreet location outside. Simply specify your preference when booking online or calling in your request. Whatever method suits you best will suit us too! Just communicate what makes you most comfortable.

Do I need to supply the vacuum or cleaning products?

We arrive fully prepared with all the necessary supplies to leave your home or commercial space gleaming. However, if you prefer us to utilize your own cleaning products, simply inform us when scheduling your appointment online or via phone.

Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?

When scheduling online or reaching out by phone, you have the option to choose between receiving a text message or email reminder before each scheduled service. Our reminders are usually sent out one day and two hours prior to your cleaning appointment.

How do I re-schedule or cancel a booked cleaning?

You can easily reschedule or cancel your booking with just a click. Alternatively, feel free to reach out to us via phone or email, and we’ll make the necessary adjustments to your reservation. It only takes a few seconds, and we’ll promptly send you an updated booking confirmation. Additionally, our email reminders can include a “Reschedule” and/or “Cancel” button, enabling you to instantly make changes within the designated timeframes before each service.

Can I set up repeat visits?

Absolutely, and the savings are worth it. With our services, you have the option to schedule recurring appointments or purchase prepaid bundles for each service, unlocking instant savings. Explore our home cleaning deals on our Live Pricing & Real-Time Booking Pages.